Hubs and Markets Working Group
Hub managers, boroughs, the GLA’s markets team and the organisations already redistributing food across the city sit down together — so the next borough starting a hub inherits what the last four learned, instead of starting from a blank page.
One table, three constituencies
The working group exists to connect London’s food hub managers, the boroughs still trying to build one, and the GLA’s London Markets team — and to turn what any one of them has learned into something the whole city can use.
The stated objective is plain: bring together hub managers, boroughs exploring the opportunity, and the GLA’s markets planning team to share what’s already been learned, name the challenges every hub hits in common, and find the openings to build hubs that can genuinely receive food at bulk and sort it out again to many downstream partners.
The prize on the table is larger than logistics. Surplus redistribution is the easy entry point, but the group keeps returning to a longer list — the inequity built into how food moves through the city, malnutrition, and climate risk to supply — with food positioned not as the end point, but as the catalyst that lets local food projects work on the causes of poverty, not just its symptoms.
Same four layers. Four different ways to survive.
Aggregation, storage, logistics and purchasing show up in every hub the group has compared. What changes borough to borough is who pays for which layer, and what breaks first when the money gets tight. Pick a hub below.
Lambeth Healthy Living Platform
Sited in a converted car park, HLP reaches downstream groups Felix and City Harvest can’t reach on their own — 50% of Felix’s Lambeth-borough food now moves through this one hub. A food-ambassador programme, an employability scheme and recipe boxes sit alongside it.
The social supermarket model returns roughly £14 of food value for every £4 spent — a genuinely strong ratio undermined by a structural problem: HLP lost council funding just as demand kept growing.
Barking & Dagenham
A newer hub, currently redistributing surplus, with a stated desire to do more — one step behind the boroughs above on the same path.
Surplus2Supper
Runs events, catering and cooked meals alongside redistribution — reaching thousands across south-west London and into Surrey. Flagged by attendees as the most sustainable model in the room.
Birmingham
A circular, sustainable hub built on collective purchasing with direct links to local farms and wholesalers — earmarked for a group visit.
Two kinds of surplus, and a funding gap in between
Felix Project’s own depot network is the clearest illustration of why hub-and-spoke geography matters — and of the gap between what the current system can absorb and what’s actually going to waste.
The UK’s food system holds roughly 72 hours of stock at any one time — everything from manufacturing through wholesale to retail runs just-in-time. That’s a deliberate design choice for cost, and it means the surplus Felix Project handles is two different problems wearing the same name: food made surplus by a manufacturing or retail hiccup, and food left on farms by a genuine system failure — a contract cancelled, a spec too strict, a crop that outgrew its harvest window.
An estimated 2.9m tonnes of edible surplus produce is wasted on UK farms each year, but only 1–2% is redistributed via charity channels. That’s enough for 6.9 billion meals — enough to feed 18 million people a meal a day. Economic hurdles and a lack of infrastructure often make it cheaper for growers to plough surplus crops straight back into the earth, send them to anaerobic digestion, or use them as animal feed, rather than pay to harvest and redistribute them. Getting substantially more of that food off the fields is, by Felix’s own estimate, an £8–10m infrastructure question, not a strategy question.
Almost no organisation is running this logistics model at scale — Street Box (with Juniper, in Newham) is doing a smaller version, and City Harvest is the only comparable operator. Which is exactly why the group keeps returning to hub-and-spoke: the closer the final depot sits to the frontline, the shorter — and cheaper — that last mile becomes.
What a hub actually does, drawn out
Three ways of looking at the same machine — the flows of money and food through a hub, the same anatomy exploded out across boroughs, and the closed loop a hub makes possible once nothing has to go to waste.
The money follows the food, not the other way round
Producers get paid. Surplus donors pay nothing — the hub absorbs that logistics cost so surplus stays genuinely free at the point of donation. Downstream, procurement and retail pay cost-plus; food projects pay cost, or less, because a funded relationship is what keeps them alive, not a market one.
Why this page shows three, not one
Every hub the group compared runs some version of aggregation, storage, logistics and purchasing — but which layer is funded, and which is starved, is exactly where Lambeth, Newham, Tower Hamlets and the proposed Camden + Islington hub diverge. The diagram above is the shared skeleton this page keeps returning to.
The wholesale layer is moving too
While hub managers compare notes at community scale, London’s two historic wholesale markets are being rebuilt at city scale a few miles downriver — and the GLA is deliberately opening the door for the two conversations to meet.
The City of London Corporation is relinquishing responsibility for Billingsgate and Smithfield. The GLA is developing the freehold at Royal Docks, with new combined markets planned for Albert Island in 2030–31, bringing an estimated 7,000–12,000 jobs to one of London’s most deprived areas.
Working with Claire Pritchard at GCDA, the plan explores co-located services — a Food Academy teaching entry-level hospitality skills, an employment accelerator with food traders and restaurants, and a shift from a pure business-to-business model toward genuine business-to-consumer access, including a community café.
The markets team is also exploring logistics and infrastructure on a hub-and-spoke model with satellite sites — the same shape the community food hubs are converging on independently, at a different scale. The team’s related circular-construction work is visible at tippingpointeast.com ↗.
Freehold in development — GLA leading at Royal Docks, Albert Island site.
Food Academy & accelerator design with GCDA — entry-level hospitality skills, trader employment.
B2C shift — a community café, and public access to a market historically built for trade buyers only.
New Billingsgate & Smithfield open on Albert Island, alongside 7,000–12,000 new jobs.
The coalition that makes one bid instead of 32
The working group’s own logic — coordinate instead of duplicate — is now the explicit strategy for the funding and policy bids sitting behind it.
Felix Project
Felix Project has been working with at least ten boroughs already building a hub or exploring the possibility, coordinating this working group so best practice gets shared — and, with many boroughs considering stand-alone Climate Action Fund lottery bids, encouraging collaborative working on food systems instead of 32 separate applications.
Sustain
That coordination has culminated in Sustain building a consortium and sharing their National Lottery bid with boroughs, asking for expressions of interest — a single partnership bid tested across several hubs at once, rather than each borough bidding alone.
Dark Matter Labs
Focused on the broader picture of London’s collective buying power — not only hubs and civic infrastructure, but also larger procurement and business purchases — and building a wider portfolio of work around that focus, of which this working group is one part.
Oxford (Paul Behrens’s team)
Oxford’s policy briefings are read inside government. Positioning that team as the national-influence channel means the ground-level evidence this group generates has somewhere credible to land. Paul Behrens is also a member of the National Emergency Briefing team.
Hugh Montgomery / Adrien Burn
Hugh Montgomery — an ICU surgeon who reported to the UK’s COVID inquiry that obesity was a major factor in who died, and who sits on UN and UK climate panels — is already delivering national emergency briefings on food and health together. Adrien Burn, at Real Zero Earth, runs his office and is the practical point of contact.
Where London’s 32 boroughs sit today
Everyone can fund the capex. No one can fund the boring part.
Strip away the borough-specific detail and the same six constraints recur in every hub story the group has compared.
Every borough in the room has successfully raised capital funding for a hub building or fit-out. What consistently doesn’t attract funding is the unglamorous layer underneath it — the working capital to buy food ahead of being paid for it, and the ongoing cost of simply keeping the doors open. Funders will back a project; almost none will back business-as-usual.
Newham can point to vaccination delivery and Vitamin D distribution running through the same hub that moves surplus food. Lambeth’s social supermarket returns roughly £14 of food value for every £4 spent. Both are genuine social returns — and both are hard to convert into a frontline SROI figure a funding panel will actually sign off on. This gap keeps coming up as the single biggest thing holding funding bids back.
Most attendees have applied, or are preparing to apply, to the same climate funding pots — as separate boroughs, competing against each other for the same pool. The group’s proposed fix is a single partnership bid, led by Sustain and tested across several hubs at once, so the boroughs stop bidding against one another and a working blueprint gets shared through the commons and replicated, rather than reinvented borough by borough.
Climate risk, health inequality, malnutrition, farmer precarity, soil health and the recurring need for emergency food all point the same direction: building hub infrastructure now delivers benefits immediately, and reduces exposure to the next climate shock, while helping UK-grown produce actually reach London plates rather than being routed around it.
Historically, surplus food redistribution has restricted the buying of food until every other avenue has been exhausted and it’s genuinely become waste — even when a redistributor could potentially step in earlier. One recent intervention paid 50p/kg for surplus squash; asked why that price wasn’t offered sooner, the answer was simply that the rules don’t allow it. Changing when a hub is permitted to buy, not just whether it can, is its own piece of unfinished work.
A 50-hectare Kent fruit farm was losing money on labour costs after Brexit — until Environmental Land Management payments for carbon-sink trees and pesticide-free rows turned a roughly £50,000 loss into close to £100,000 profit. The catch: every piece of fruit picked erodes that new income, so the most rational move is to stop picking fruit entirely. ELMS has since been paused for review. Any procurement protocol this portfolio proposes has to survive contact with incentives that specific, not just the average case.
What a conversation outside this group confirmed, and what it added
A recent conversation with a national network supporting independent, values-led food traders and wholesalers — plus a council food-mission partnerships lead already working alongside this group — surfaced patterns that either confirm what this working group has already found, or add a genuinely new angle worth holding onto. Names and organisations are deliberately left out below; the Camden food hub is named because its own detail is the point.
In the proposed Camden + Islington hub, the commercial organic wholesaler expected to run it would pay real rent for its unit — cheaper than its previous site, but rent nonetheless — while the surplus-redistribution partner would pay nothing for space. That isn’t preferential treatment either way; it’s a landlord charging a below-market commercial rate to one tenant and none to the other. But it surfaces an asymmetry every future hub will hit: redistribution charities already draw significant public funding; organic wholesalers currently draw close to none. Whether that gap is fair, or worth correcting, is a decision worth making on purpose rather than by default.
A six-week collective-buying pilot run last summer through a network of local delivery programmes, buying organic produce together through a single wholesaler, worked out roughly £30 per organisation cheaper than each buying separately through its usual supplier — and closer to £250 per organisation cheaper than buying the organic equivalent of the same shopping list at standard retail. Small scale, but a real, measured number rather than a projection — worth using directly in funding cases as proof that collective buying can make organic genuinely cost-competitive, not only values-aligned.
Produce frequently becomes surplus for failing supermarket size or appearance standards, or for being a couple of weeks early or late — not because it is close to spoiling. That creates a genuine tension for community food organisations: waiting an extra day for a cheaper surplus batch is better for a tight budget, but the food is a day older, a day less nutritious, and a day lower quality by the time it reaches someone. Worth naming explicitly rather than treating all surplus as equally fresh.
One idea raised independently: a hub built with the right governance and operating structure could serve both markets from the same infrastructure — supplying nutrient-dense, shock-resistant organic produce on one side, and handling surplus redistribution on the other — rather than treating them as two separate systems that happen to share a warehouse. Nobody has built this yet. Worth holding as an open design question for this group rather than assuming the two have to stay apart.
A large pool of recurring community-food spend already exists across grant-funded meal and holiday-activity programmes, typically re-tendered every three years or less — and almost none of the current contracts specify anything about sourcing, freshness or nutritional standards. Each renewal is a real opportunity to write new conditions in without needing new money. Continental European precedent shows procurement contracts can require delivery of ecological outcomes — soil health, water management — alongside the food itself, which structurally favours organic and regenerative suppliers without naming one directly, which contract law otherwise prohibits.
A past programme incubating regional wholesale food hubs found the single biggest practical barrier wasn’t funding or values alignment — it was that many mission-driven suppliers running hubs lacked an entrepreneurial or commercial operating background, and struggled to run a hub as a business rather than a project. The same logic is already shaping how Camden and Islington are approaching the operator search for their proposed Regis Road hub: prioritising an organisation that can actually run a hub at pace, even where that means the largest existing volume supplier isn’t the right fit to operate it.
The Camden food hub plans to use its own application process as leverage: an organisation only qualifies to receive hub-distributed food if it also meets a minimum service standard — wraparound support such as welfare advice or employment help, not food provision alone. It is a deliberate use of access to a new food source to raise the floor across an entire network of community organisations, rather than simply adding a new supply channel alongside the same providers as before.
A national research project is currently under way asking specifically what it would take to get more UK-grown agroecological produce into non-emergency community food settings — food clubs and social supermarkets, rather than emergency food banks. It is producing financial modelling and a toolkit for smaller suppliers entering public procurement, and plans to use the Camden food hub as a live case study once an operator is appointed. Worth an active connection rather than parallel, duplicated work.
Birmingham, Sustain and the wider network
A second, larger working-group session brought in a live Birmingham hub, Sustain's national procurement work, and Dark Matter Labs' wider framing, then opened to questions from across the room. Drafted straight from the meeting — dates, names and figures below are flagged where they need checking before this counts as final.
Vicki, from a Birmingham community wellbeing charity, presented a hub built inside a wholesale market: roughly 150 sq m of warehouse space plus a purpose-built commercial kitchen, reached after the council's public health team approached the charity directly about building community resilience. Public health funding covered the initial build, including the kitchen; the council now covers around half of running costs. Surplus from market traders either feeds the kitchen for meals or goes straight out through a redistribution network similar to London's. Scale is still small and pilot-stage — around 8 tonnes redistributed in the most recent month, reaching four towns — but cumulative impact stands at roughly 70,000 portions of food redistributed to date. Funding is confirmed only until March, which the presenter named directly as the binding constraint, not appetite or demand — set against Birmingham's child poverty rate, cited in the room as close to 46%.
Over the summer, Welsh farmers were commissioned to grow veg specifically for Birmingham community projects; produce reached the hub, and organisations across the city, within a day or two of picking — used explicitly as a live demonstration of what a shortened, fresher supply chain can look like in practice, not just a concept. The plan is to repeat it around December and Easter, funding allowing.
The Birmingham hub is piloting a bulk-buying offer for partner organisations — produce bought and passed on well below retail (potatoes cited at roughly a third of supermarket price), and a wholesale buying service run for a handling fee rather than a profit margin. A second, independent confirmation of a finding already on this page: the presenter named the same barrier as the "Social value is real, and almost impossible to price" finding above — a proper Social Return on Investment study is effectively out of reach without funding a university partner directly (cited at roughly £25k), leaving impact evidenced mostly by volume and portion counts instead.
Isabel, from Sustain, described their National Lottery Climate Action Fund concept in more detail than before: bringing together community groups, public-sector institutions and retailers within a place to coordinate purchasing power and meaningfully shift supply chains — still at an early, first-stage bid. A genuinely useful, concrete constraint named directly: the funder is reluctant to fund infrastructure itself, and wary of anything that reads as short-term (vouchers, surplus-food handling) unless it's clearly tied to a longer-term systemic goal. Worth designing future funding asks around explicitly. Sustain is also expanding capacity to focus on schools and broader public-sector procurement, and is exploring support for sub-regional borough groupings beyond individual boroughs working alone — a South-East London group already meets on food.
Sustain has published a new report on food resilience in London with London Resilience and the GLA, which has secured funding to establish a food-focused partnership group sitting inside London's civil-emergency planning structure — reportedly the first time a body at that level has had an explicit food focus, and described as the only regional/mayoral-authority structure of its kind currently doing this. The stated intention is to feed grassroots and lived-experience input into it, and to share what it learns back out to groups like this working group. This lands directly on top of the portfolio's own "Local Food Resilience Committee" push — worth actively connecting to rather than treating as a separate initiative.
Adam, from Dark Matter Labs, argued for calculating and presenting the cost of inaction directly to national government — pointing to COVID as the precedent for governments waiting until forced to act — timed to a window of roughly the next 12–18 months. The case rests on two compounding shocks arriving close together: a severe food shock this winter, and a labour-market shock over a similar timeframe, partly AI-driven. The argument: any infrastructure invested in now should be judged on whether it helps withstand both, not just one. Also restated Dark Matter Labs' own track record as mostly Nordic and pan-European (citing work across roughly 100 cities through the EU's Net Zero Cities programme) and its role here as a background convenor running an open-IP policy, not a delivery organisation.
A direct question from the floor: how do food-systems-focused organisations and food-poverty/food-bank-focused organisations, who can feel like they're speaking different languages, work as one group. The proposed answer, from both Dark Matter Labs and Sustain: treat it as complementary specialisation, not a conflict — align upstream around one shared theory of change (nutrient-dense food, shortened supply chains, collective buying benefiting the whole system), while accepting each organisation plays a different downstream role. Sustain pointed to an existing national sector-coalition effort doing exactly this — several anti-poverty and food-systems organisations agreeing shared core asks for government, while keeping their own specialisms.
Asked directly how these hubs actually get set up, Damien Conrad answered from Felix Project's own operating experience: food arrives centrally by articulated lorry and leaves by transit van, and the further a depot sits from the frontline, the longer and more expensive that final-mile leg becomes. Local hubs shorten that leg, free up capacity at the central depot, and let a borough target hub placement strategically at need and deprivation rather than depot convenience. The binding constraint in practice is very rarely food supply — Felix Project currently has close to 1,000 organisations on a waiting list for food aid — it's logistics labour: drivers and vans.
Where the hub pipeline actually stands
Damien Conrad's own update, from a call covering the hub pipeline, the funding landscape and the wider farm-to-fork economics this group keeps running into.
Barking & Dagenham's hub is live. Camden, Islington and Tower Hamlets are now the three nearest to a decision on a new one, and Felix Project met with all three on the same morning as this call — Camden and Islington's own proposal is still subject to the outcome of the EOI process they're running jointly, not yet established or confirmed. The group has agreed something Barking didn't do: ask the capacity questions — how much supply needs to come in, how much gets sorted, how much goes out the other end — at the Expression of Interest stage, not after a hub is already staffed and running. Barking waited until it had people in seats before gauging real demand, which is exactly backwards. Felix is sharing the minutes of that meeting directly.
Hackney's working figure — roughly £32,000 in combined food spend across 20 community organisations — if replicated across London's boroughs, implies well over £1m in community-food and better-food-trader spend that could in principle be pooled. That's before touching the larger institutional procurement this group is also chasing.
Better Food Traders is working with the Food Foundation to quantify how much London's community and food projects actually spend, specifically to test whether that collective spending power can be redirected toward UK farms. They're already linked to Growing Communities — 23 organic farms from Kent through Scotland — and the Better Food Shed, which aggregates that produce into London veg-box schemes. Both organisations see this work as a possible large-scale expansion of their own operation, not just a funding exercise.
Newham is pursuing a National Lottery Climate Action Fund bid built around a nonprofit "circular agriculture hub" — a broker entity set up by academics from Bristol and Nottingham universities to purchase food from farms on institutions' behalf. The emerging model: Newham buys on behalf of its own schools, that money flows to Growing Communities' farms, and Street Box aggregates and delivers the food into around 50 Newham schools. It's still in discovery phase, and deliberately separate from the consolidated bid this group is coordinating through Sustain — the same logic as item 09 below, kept distinct so neither effort spreads itself too thin or accidentally undercuts the other.
Kingston has just set up a hub. Haringey and Waltham Forest — both Green-led councils with food commitments in their manifestos — border each other around Manor House, a high-deprivation area that makes a natural case for pooling resources rather than each building alone. Redbridge and Havering looked at hub feasibility already and found it too costly for the number of people it would reach at their scale; the working advice is to talk to Barking & Dagenham directly about consolidating van routes instead of building a second small hub nearby. Lewisham has also expressed interest, after its mayor connected with someone at Labour Party conference — Felix Project is introducing that conversation through a colleague.
A genuinely useful correction: farmers already have access to a shared digital logistics network that lets them book pallet space on existing trucking routes, transparently and at scale — this group doesn't need to invent a new matching system from scratch, just connect to what's already running. Felix's own experience backs this up at the depot level: a straightforward route review cut one round from three hours to thirty minutes, and a later AI-assisted pass shaved a further 25% off total routes. The harder problem wasn't the technology — it was holding agency drivers to the new, faster standard once the routes changed.
A report with around 150 signatories makes much the same infrastructure argument as this group — Felix isn't currently a signatory, which Damien flagged as worth fixing. Sustain and the Greenwich Community Development Association have completed a community-resilience report for the Mayor, mapping community food assets and recommending logistical, infrastructural and operational support for them. And a food-systems researcher — formerly at Cranfield University and UK Research and Innovation, now at the University of Glasgow — has a small research fund and wants to trace exactly where food is lost between farm and market: on the farm, in the packhouse, to climate stress, to supermarkets reneging on contracts, or to cosmetic out-grading, and how much of that reaches charity food aid versus anaerobic digestion or landfill. A genuine opportunity to put a real evidence base under claims this group currently makes qualitatively.
Food Foundation and Veg Power's "Bang in Some Beans" campaign got major retailers, the NFU and the AHDB to jointly commit to doubling UK bean consumption by 2028 — a real example of coordinated demand-side commitment unlocking supply-side investment, which is exactly the mechanism this group is trying to build for other crops. Separately, a land-matching movement is growing across the UK, connecting people who own underused land with people who want to grow food — including a precedent in Powys, where relaxed planning rules let young farmers live on the council-owned land they farm. And one stark illustration of why farm economics need fixing: a Kent orchard grower was running at a loss on his apple crop — picking costs exceeded the 30p/kg contract price, with 60–70% of fruit rejected on cosmetic grounds — until Sustainable Farming Incentive payments turned the same land into a viable income. The sharp edge is that every apple he actually picks and sells currently erodes that SFI income, because harvesting still costs more than the fruit is worth under the existing contract. The Soil Association's "Good Food Scotland" work, linking farms directly to schools and council procurement at small scale, is a live precedent worth examining directly.
The evidence base under the Hub track
This working group isn’t a side conversation to the wider Food as Infrastructure portfolio — it’s where the “Hub” track gets tested against real boroughs, real leases and real funding gaps, before any of it is asked to scale.
Hub
Public-interest grocers, multi-ledger ownership and a collective buying engine only mean anything once a hub has actually solved aggregation, storage, logistics and cost recovery — which is exactly what Lambeth, Newham and Tower Hamlets are living through right now, and what Camden and Islington are working toward through the meanwhile-hub proposal they're jointly exploring at Regis Road.
A coalition of boroughs
The portfolio’s Tier 2 ambition — Camden’s neighbouring boroughs sharing standards and collective buying rather than repeating from zero — is this working group’s actual agenda, several boroughs early.
Procurement protocol
Newham and Tower Hamlets are both already trying to buy more collectively and more ethically — the exact behaviour a shared procurement protocol is built to make easier, and cheaper, to do.
Five years, not 2040
2040 is far enough away to feel safe to ignore. The group’s next exercise picks a nearer horizon on purpose: what would a system look like that we’d be proud to hand to our grandchildren — and what has to be true in five years for that to still be on track?
The question on the table
How are people fed. What are they eating, and how does it reach them. How far have London’s large supermarkets moved away from the practices that currently degrade the food system. And — put to Felix Project directly — could an organisation built on redistributing surplus eventually evolve into a piece of state-owned food infrastructure, rather than a permanent workaround for one that’s failing.
Two working precedents
Brazil — under Lula’s government, state-run hub-and-spoke logistics connect farms directly to public plates, with the state carrying the logistics risk rather than each supplier bearing it alone.
Sweden — a small municipality has piloted “preparedness procurement,” where local farmers become de facto stewards of resilience: growing grains and legumes for municipal storage that doubles as a hub feeding public-sector kitchens.
The askDamien Conrad to sketch what “great” looks like for Felix Project and the wider system — the same diagramming instinct already behind the hub diagrams on this page, pointed five years out instead of at the current state.
What happens next, and who’s doing it
Two sets of follow-ups sit behind this page: the working group’s own reports-and-follow-ups list, and the concrete actions agreed when this site was reviewed with Felix Project on 11 August.